The lure of lower expenses and access to more efficient tools for collaboration and communication has led more and companies to move to virtual operation. While e-commerce and remote work may be the most commonly used applications of virtual spaces, it’s also extending into new areas of product development and service delivery that are beneficial to both consumers and businesses.

Virtual office spaces, in contrast to traditional offices that require physical space for meetings and collaborations online, offer platforms that replicate in-person interactions using real-time video conference and collaborative document sharing. This is particularly beneficial for teams working remotely, as a digital workspace removes the need for face-to–face interaction and helps reduce travel expenses.

Other virtual spaces include social spaces, where people can interact and socialize, educational spaces, like online classrooms, e-learning platforms or gaming areas, such as massive multiplayer online games (MMOs) or mobile apps. These spaces often incorporate virtual reality (AR) and virtual reality (VR) for immersive experiences.

Platform action is the logic that runs in the background of a virtual environment to allow functionality. In an e-commerce application like eBay, platform action regulates the way users pay and bid on items. In the case of a project management tool such as Trello or Microsoft Teams it regulates the manner in which tasks are assigned and is managed. It is important to create solid platform actions in the virtual space since they allow for an effortless experience for business and the users.